Work Experience

My Professional Background

I have developed a wide range of skills from both my professional experiences, and my hobbies.

 
now
November
2007
KJR (Formerly K. J. Ross & Associates)
Senior Consultant
Senior Consultant - Software Testing (Automation, Load & Performance)

Worked on multiple client projects across a wide range of industry sectors including Banking and Finance, Healthcare, Rail and Transport, Government and Insurance helping clients to achieve high quality outcomes through the design and development of innovative solutions.

  • Delivered excellent customer experiences by assisting, guiding and delivering quality software enhancements on time
  • Raised, tracked and mitigated project risks and blockers as they arose
  • Gathered stakeholder requirements and provided timeline projections to Product Management
  • Reduced Code defect rates through a streamlined testing process designed to provide enhanced productivity with the use of automation
  • Key member of distributed team ensuring Request for Change processes (RFC) were efficient and effective
  • Managed change schedule with BAU review teams ensuring compliance to corporate and industry standards. 
November
2007
May
2005
Radio Frequency Barcode Systems
Software Engineer/Developer
Software Engineer

As a Software Engineer my role included the design and implementation of software solutions for our clients developed in embedded C, and VB .Net. I was primarily responsible for the development of the Warehouse Management system, and associated device controllers on the portable, wireless handheld scanners. In this role I collaborated with client representatives and business users,to identify and resolve business workflow issues. Worked on and oversaw each phase of the Software Development Life Cycle (SDLC) analyzing requirements communicating with developers, and vendors to create unique solutions.

  • Conducted knowledge management sessions on process optimization and quality management
  • Implemented Business Change Process with customers to consume new technological solutions
  • Delivered Warehouse Management Solutions into client sites increasing pick and delivery efficiencies, reduced order delivery errors
  • Provided advanced Hardware and Software support for remote clients 
April
2005
March
2004
James Dean Real Estate
Network Manager
Network Manager and IT Support

In charge of maintaining the operational status of the network, and computer systems for this Brisbane based Real Estate Agency, I oversaw the roll-out and implementation of the integrated Wireless network solution. 

  • directed the replacement and upgrade to the Microsoft based servers, Including Active Directory, Exchange, and IIS. 
  • Implementation of the REIQ RealWorks Software solution.
  • Replacement and upgrade of Dektop PC's for End Users
  • Improved Backup process and implemented OffSite backups of data tapes